Privacy Policy

Last updated: April 15, 2026

Simply Stunning Kitchens LLC ("we," "us," or "our") operates this website and provides professional kitchen remodeling services in Los Angeles, California and Greater LA. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using this website or submitting a quote request, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our website.

1. Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you visit our website.

Information You Provide

• Contact Information: First name, email address, and phone number submitted through our quote form or contact page.
• Service Details: Kitchen size, finish level, home type, preferred project type, project timeline, add-ons, and ZIP code provided through our quote funnel.
• Communications: Messages, questions, or feedback you send us via email, phone, or web forms.
• Opt-Out Requests: Name and email submitted through our Do Not Sell My Information page.

Information Collected Automatically

• Usage Data: Pages visited, time on page, scroll depth, clicks, and user flow through the site.
• Device & Browser Information: Browser type and version, operating system, screen resolution, device type (mobile/desktop).
• IP Address: Used to determine approximate geographic location (city/region level) and to serve relevant ads.
• Cookie & Tracking Data: Data collected via cookies, pixel tags, and similar technologies (see Section 3).

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and schedule consultation appointments
• Provide, manage, and improve our remodeling services
• Send appointment confirmations, reminders, and follow-up messages
• Provide you with an estimated price for remodeling services based on the details you enter
• Analyze website usage to improve content, design, and user experience
• Serve relevant advertisements to users who have previously visited our website (remarketing)
• Comply with legal obligations and enforce our Terms of Service
• Send promotional offers and discounts (you may opt out at any time)

3. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar tracking technologies to operate and improve our website, analyze traffic, and deliver relevant advertising. Below is a summary of the tracking technologies we use:

Essential Cookies

Required for the website to function properly, including remembering your cookie consent preference. These cannot be disabled.

Analytics Cookies

Google Analytics (via Google Tag Manager) — We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymized data such as pages visited, session duration, and traffic sources. This data does not personally identify you. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

Advertising Cookies

Google Ads Conversion Tracking — When you submit a quote form, we record a conversion event with Google Ads to measure the effectiveness of our advertising campaigns. This uses cookies to associate your form submission with an ad click.

Google Ads Remarketing — We use Google Ads remarketing cookies to display our advertisements to visitors who have previously visited our website while they browse other sites on the Google Display Network and YouTube. These cookies do not collect personally identifying information.

Call Tracking

CallRail — We use CallRail to track phone calls generated from our website. CallRail may dynamically replace phone numbers on our website to measure call volume from different marketing channels. CallRail may collect call duration, caller area code, and whether a call was answered. For more information, visit CallRail's Privacy Policy.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect website functionality. You can also:

• Opt out of personalized Google ads at google.com/settings/ads
• Use the NAI Opt-Out Tool to opt out of network advertising
• Opt out of interest-based advertising at optout.aboutads.info

4. Google Ads and Remarketing

We advertise our services through Google Ads. As part of this:

• Remarketing: If you visit our website without booking, you may see our ads on Google Search, the Google Display Network, Gmail, or YouTube. This is done through cookies placed on your device by Google.
• Conversion Tracking: When you submit a quote form, we send an anonymized conversion event to Google Ads to measure how well our advertising leads to customer inquiries.
• Customer Match: We may use email addresses you voluntarily provide to serve relevant ads through Google's Customer Match feature. You can opt out by contacting us.

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and other sites on the internet. You may opt out of personalized advertising by visiting Google Ads Settings.

5. Third-Party Service Providers

We work with the following third-party services to operate our website and business. These services may process your data according to their own privacy policies:

• Google LLC — Google Analytics, Google Ads, Google Tag Manager (Google Privacy Policy)
• CallRail Inc. — Phone call tracking and analytics (CallRail Privacy Policy)
• n8n GmbH — Workflow automation used to process and forward quote form submissions to our team
• BookingKoala — Scheduling and booking management platform for confirmed appointments
• Meta Platforms (Instagram) — Social media (linked from our website)

All third-party providers are contractually required to handle your data securely and only for the purposes we specify.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information only in the following circumstances:

• Service Providers: With the third-party tools listed in Section 5, solely to operate our website and business.
• Legal Requirements: When required by law, subpoena, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: When necessary to protect the rights, property, or safety of Simply Stunning Kitchens, our customers, or others.

7. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Quote form submissions and contact inquiries: retained for up to 2 years
• Booking and service records: retained for up to 7 years for tax and business purposes
• Analytics data (Google Analytics): subject to each platform's own retention settings

You may request deletion of your personal data at any time by contacting us (see Section 13).

8. Your Privacy Rights

Regardless of where you live, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request that we delete your personal information (subject to legal retention requirements).
• Opt-Out of Marketing: Unsubscribe from promotional communications at any time by replying "STOP" to any text, clicking "Unsubscribe" in any email, or contacting us directly.
• Data Portability: Request your data in a portable format where technically feasible.

To exercise any of these rights, contact us at Primebuilderexp@gmail.com or call (323) 650-5762. We will respond within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:

• The right to know what personal information we collect, use, disclose, or sell
• The right to request deletion of your personal information
• The right to opt out of the "sale" of your personal information
• The right to non-discrimination for exercising your CCPA rights

While we do not sell personal information (such as your name, email, or phone number), we may share certain browsing data with advertising networks like Google, which may qualify as a "sale" under California law. To opt out, visit our Do Not Sell My Personal Information page.

To submit a CCPA request, contact us at Primebuilderexp@gmail.com.

10. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. All form submissions are transmitted over HTTPS (encrypted). However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will promptly notify you if a breach occurs that may affect your rights.

11. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will update the "Last updated" date at the top of this page. For significant changes, we may provide additional notice (such as adding a notice to our homepage). Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your data is handled, please contact us:

• Business Name: Simply Stunning Kitchens LLC
• Phone/Text: (323) 650-5762
• Email: Primebuilderexp@gmail.com
• Location: Los Angeles, CA & Greater LA
• Hours: Monday–Saturday, 8:00am–6:00pm PST